Privacy Policy
Last updated: January 1, 2024
1. Introduction
ConqueDemea Media ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or request information
- Subscribe to our newsletter
- Engage our services for event planning
- Communicate with us via email or phone
- Attend events we organize
This personal information may include:
- Name and contact information (email, phone number, address)
- Company or organization details
- Event preferences and requirements
- Payment information (processed securely through third-party providers)
- Communication records and correspondence
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide event planning and management services
- Communication: To respond to inquiries, send updates, and provide customer support
- Marketing: To send newsletters and promotional materials (with your consent)
- Website Improvement: To analyze usage patterns and improve our website
- Legal Compliance: To comply with applicable laws and regulations
- Business Operations: To manage contracts, invoicing, and business administration
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Event venue management and catering services
- Payment processing
- Email marketing and communication
- Website hosting and maintenance
- Analytics and performance monitoring
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors considered for data retention include:
- The nature of the services provided
- Legal and regulatory requirements
- Ongoing business relationships
- Dispute resolution needs
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication protocols
- Employee training on data protection practices
- Secure data storage and backup procedures
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use the following types of cookies:
7.1 Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled.
7.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
7.3 Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements.
You can manage your cookie preferences through our cookie consent banner or your browser settings. Please note that disabling certain cookies may affect website functionality.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
8.1 Access and Portability
You have the right to request access to your personal information and receive a copy in a portable format.
8.2 Correction and Update
You can request correction of inaccurate or incomplete personal information.
8.3 Deletion
You may request deletion of your personal information, subject to certain legal limitations.
8.4 Opt-Out
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
8.5 Data Processing Limitations
You may request restrictions on how we process your personal information.
To exercise these rights, please contact us using the information provided in Section 11.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated Privacy Policy on our website
- Updating the "Last updated" date
- Sending email notifications for significant changes
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
ConqueDemea Media
1200 Bay Street, Suite 600
Toronto, ON M5R 2A5
Canada
Email: [email protected]
Phone: +1 (416) 555-0123
Data Protection Officer: [email protected]
12. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Ontario, Canada, and applicable federal privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA).